Privacy Policy

Agarwal Packers and Movers ("we", "us", "our") respects your privacy. This policy explains what information we collect when you contact us or use our website, and how we use and protect it.

Information we collect

• Contact details you provide — name, phone number and email address.
• Move details — origin and destination addresses, dates and the goods to be moved.
• Basic technical data your browser sends when you visit the site (for analytics and security).

How we use your information

• To prepare quotations and plan and carry out your move.
• To contact you about your enquiry, booking or service updates.
• To improve our services and respond to feedback.

Sharing your information

We do not sell your personal information. We share it only with our own crews and trusted partners involved in carrying out your move, and where required by law.

Third parties we work with

To provide our services, we may share limited information with vehicle drivers and crews assigned to your move, and with analytics or communication tools we use to run the website and respond to enquiries (such as WhatsApp Business and email providers). We do not share your information with third parties for their own marketing purposes.

Data security

We take reasonable measures to keep your information secure. No method of transmission over the internet is completely secure, but we work to protect your data against unauthorised access.

Cookies and analytics

Our website uses basic analytics and third-party tools (such as Google Analytics) to understand how visitors use the site and to improve it. These tools may set cookies in your browser. You can disable cookies in your browser settings, though some site features may not work as intended if you do.

Data retention

We keep enquiry and booking information for as long as needed to provide our services, meet legal and accounting requirements, and resolve any disputes. Information no longer needed for these purposes is deleted or anonymised.

Children's privacy

Our services are intended for adults arranging a move or relocation. We do not knowingly collect personal information from children.

Your choices

You may ask us to update or delete your contact details at any time. To do so, contact us at info@agarwalpackersnmovers.in or +91 93681 08590.